..... Positive Impact

• Discover how your attitude, behavior and job performance are related.
• Treat customers and coworkers respectfully and professionally.
• Prevent negative feelings from affecting your performance and actions at work.
  
  

2. Personal Accountability

• Learn how your specific job is directly linked to the financial stability, success, and growth of your organization.
• Document your results and cultivate advocates and allies.
• Let the appropriate people know of your accomplishments.
  
  

3. Balance

• Discover how the quality of your personal life has a direct impact on the quality and success of your professional life.
• Have a stable personal life that allows you to direct your attention and energy toward your work, customers, and teammates.
  
  

4, Change

• Accept and adapt to organizational and life changes with professionalism, determination, and optimism.
• Accept your role in initiating change when appropriate.
• See yourself and use yourself as a change agent for your team.
  
  

5. Productivity

• Focus on working diligently despite anything else that is going on in your life.
• Reinforce the concept that using time wisely and maintaining balance between work and home/leisure with make you a healthier, more consistently productive employee.
  
  

6. Communication

• Use effective communication techniques for the success of your organization.
• Be open, honest, and assertive with customers, coworkers, and management about their needs, feelings, preferences, and ideas.
  
  

7. Leadership Opportunities

• Assume a leadership role in your organization, regardless of job title.
• Be a problem solver and take charge when necessary and appropriate.
• Have a proactive attitude that adds value to interactions with customers, coworkers and your employer.

Click here for Positive Impact, Part One.

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