THE COMPASS PROGRAM – Year One

    As you attend the Compass series you will develop knowledge and skills that will significantly increase your personal effectiveness and ability to successfully lead others. You will develop habits of success that will make you a more capable person as well as a valuable employee.

    Each workshop lasts three to four hours and consists of a mixture of lecture and, more importantly, high energy and interactive exercises to help you internalize the principles and apply the lessons to your workplace experience. Meeting monthly will give you the opportunity to practice the concepts before moving on to the next workshop.

    • Download The Year One Brochure PDF       • REGISTER NOW!
    • Download The Year Two Brochure PDF
    • The Compass Program - Year Two

    JANUARY

    Trust Is The Bedrock...

    THE ROLE OF TRUST

    In this session you will:

    • Experience the consequences of win-lose and win-win strategies
    • Learn how to achieve wini-win relationships
    • Understand what is meant by trust
    • Identify the biggest organizational trust issues
    • Set personal goals for improving trust

    FEBRUARY

    Navigating to High Profits

    PRINCIPLES OF LEADERSHIP

    In this session you wil learn:

    • The importance of leadership in achieving long-term organizational success
    • The five myths of leadership
    • The difference between leadership and management
    • The difference between controlling and empowering leadership styles

    MARCH

    Where Do You Want to Be?

    THE TEAM CHARTER

    In this session you will:

    • Identify your team's key customers and stakeholders
    • Determine the performance results expected of your team
    • Decide your team's purpose
    • Identify the ideal characteristics of your team
    • Develop a set of team operating norms

    APRIL

    Listeners Have the Advantage Over Speakers

    THE HIDDEN ADVANTAGE OF LISTENING

    In this session you will learn:

    • How people's perceptions and viewpoints differ
    • The basics of face-to-face communication
    • The difference between one-way and two-way communication
    • To understand the skill of listening
    • To improve active listening skills

    MAY

    Let's Not Slug it Out

    CONFLICT RESOLUTION

    In this session you will learn:

    • A definition of unhealthy conflict and how to keep from crossing over
    • Five different conflict management styles
    • A model to help you choose how to respond to potential conflict situations
    • To assess which conflict style you most often use

    JUNE

    Following Our Moral Compass

    HARNESSING HARMFUL BEHAVIOR

    In this session you will:

    • Learn to confront behavior that fails to meet your expectations
    • Understand the importance of discipline and conformity in building trust
    • Develop a set of non-negotiables for those whom you lead
    • Practice the skill of harnessing harmful behavior

    JULY

    Leading from the Balcony

    THE FIVE LEADERSHIP ROLES

    In this session you will learn:

    • The three core elements of team effectiveness
    • The five roles of leadership
    • The appropriate balance among the five roles
    • How to use a set of diagnostic questions to lead "from the balcony"

    AUGUST

    Where Do Your Customers Want to Go?

    CUSTOMER FOCUS

    In this session you will:

    • Examine your attitude toward your customer
    • Assess how customer-oriented your team and organization are
    • Discuss and analyze feedback from key customers
    • Develop improvement plans to respond to customer feedback
    • Develop a system for measuring and tracking key customer requirements

    SEPTEMBER

    Lost?

    TEAM DECISION MAKING

    In this session you will:

    • Discuss barriers to group decision making
    • Learn about methods of group decision making
    • Practice consensus decision making
    • Practice using a group decision-making model
    • Identify how your team will improve its group decision making
    • Review who is responsibe for current team decisions
    • Identify team decision issues to be addressed

    OCTOBER

    Can This Really Be My Life?

    EXERCISE RESPONSIBILITY

    In this session you will:

    • Learn the meaning and nature of personal responsibility
    • Understand how you avoid taking responsibility for yourself
    • Assess your willingness to accept personal responsibility
    • See the choices available in your life
    • "Claim ownership" for the results of your life
    • Understand the power and freedom that comes from accepting responsibility

    NOVEMBER

    Thriving in Chaos

    CHARACTERISTICS OF HIGH PERFORMANCE

    In this session you will learn that:

    • The origin of High Performance work system concepts
    • The characteristics of traditional & High Performance
    • The leadership role shift required for High Performance
    • The characteristics of High Performance teams
    • The importance of stability before moving to High Performance

    DECEMBER

    When You Lose Your Bearings, Life Can be a Hassle

    THE INTEGRITY MODEL

    In this session you will learn:

    • The process of self-mastery
    • The flaw inherent in the common symbols of success
    • A new definition of success based upon your personal paradigm
    • The power of your personal paradigm
    • Four different paradigms from which people live
    • The core beliefs of each paradigm

    • Download The Year One Brochure PDF
    • Download The Year Two Brochure PDF
    • The Compass Program - Year Two

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